Tour start: Our tour will start at 09:00, but pick up is 30-60 minutes before.
Pick up: We will pick up customers in most of the major hotels in DUBAI. The pickup time varies between 1 hour to 30 minutes before the start of the tour at the Gray Line terminal ( Dubai Internet City Metro ). We will confirm with you one day earlier at a precise time by email.
Drop off: After the tour, our vehicle will drop off the passengers at Back to your Hotel Please contact us by Call or Whatsapp or email (24-48 hours ahead of time to receive your pick-up time). Hotel pick-up may be as early as 1 hour prior to tour start time and be ready in your hotel lobby 10 minutes prior to the pick-up time provided.
Pick up & drop off conditions:
- All our tours are including the pickup from the hotel in Dubai or Dubai internet city metro for Sightseeing.
- Our dispatch is done daily, and depending on the different pickups we have to do and the routings, our operation department will pick you up between 30 mn to 60 mn from the tour departure time.
- The vehicle would arrive at any time in between the said timings unless due to any unavoidable circumstances such as traffic conditions, mishap or in case of any other delay.
- The vehicle would wait at a maximum of 5 minutes for the guest so that the other guests at the next pick-up location are not delayed.
- We encourage you to give us the local contact, email, or mobile as our customer service duty is to reconfirm and give accurate information.
- All our morning tours depart at the Gray Line terminal at the DUBAI INTERNET CITY metro station.
- Guests that booked less than 12h a tour, will not be provided pick up but can join the tours at the departure point.
- For guests in SHARJAH, JEBEL ALI, or AJMAN hotels: we charge a supplement of 15$ pp for pick up.