Bad organization. I did a reservation for 4 of us and we weren't on the driver's list. It also happened to another group. The driver didn't do much about it, he said he doesn't care as we weren't on his list, only after we insisted as we we..re 6 pers who paid a ticket just to not go on the tour. The driver asked us an extra charge if we wanted to do the hike on the canyon and also aggressively asked again for tips at the end of the night. He got aggressive when we didn't tip him and started cursing us. It's funny he was supposed to be our tour guide also but the only informations we had is that the canyon is on the right side.Never seen something like thisRead full review
I’m happy with the programme. Early departure and evening return to Las Vegas. I like the introduction of a Wild West show before going up to the park. Interesting. Must take up the Grand Canyon rim trail walk. The views were awesome. Alt..hough spending 3 hours walking, still wishing for more time to have more photographs taken. The guide Brandon was friendly and informative. Very happy with his service.Read full review
By: Mala Sirilumpen | Sun Sep 22, 2019 at 03.17 AM
Pick up arrangement was not that perfect. It was a bit late and there was no prior call arrangement to inform pick-up time. So, we went down early to wait for a bus. In addition, private tour down to canyon is not necessary. Easy to walk by.. our own.Read full review
Read before booking !!!!
Our pick up time was at 4h45, we have arrived at 4h30.. nobody showed up till 4h50
I called the number to see what happened and they told me that I should wait a bit because the bus is late and it will be there aro..und 4h55/5am
5h25 nobody shows up so I call at least 7 numbers that a could find including the emergency number but nobody answered!!
I was ready to come back home very angry and I wrote an e mail that I want the full refund Because bus never showed up!!
5h35 I call the emergency number one more time just in case and finally they answered and told me that the pick up time was postponed for 6am, and a lady didn’t know why nobody informed me! She said that it was not her job.
Long story short the bus showed up at 6h30 am and picked us up
After 1hr of driving towards Arizona the guide asked who want to book the walking tour which is additional 20$ !?
We have booked it because we realized that for this price 75$ that we already payed the driver will not leave us at the begging of the path along the canyon so we can walk for about 2h30 by ourselves, which is more than possible and you don’t need a guide for that, but he will drive us and drop us in the Village which is our meeting point for the way back and, where people have only the view on the canyon (which is not bad at all I must say) and a looots of possibilities to spend money like museums Ice cream etc and for all that you have around 3hrs.. while for additional 20$ you can do the real nice walking tour!!
On the other hand the lunch was good as well as the guide and the driver
But still this agency is not my recommendation!!
And yes ! If you book the full day Canyon never book a show for the night because you never know what will happen for example in our case there was an accident on the way back and we needed to take the alternative route so we arrived in LV at midnight instead of 8pm
Canyon is there as a natural wonder and wait to be discovered and it’s beauty doesn’t have anything with the choice agency so be smart when you book and don’t let them take your money for nothing and make you spend 20 hours on the tour instead of 12
All bestRead full review
Of course the Grand Canyon was awesome! Our driver Eugene was awesome, He was very informative, very helpful, and lots of fun. Would definitely book another trip if/when in the area again!
By: Talita Marcondes | Tue Jul 30, 2019 at 03.01 AM
Not organized. A man arrived with a car to bring me to bus but nobody has advised about it and I was searching for a bus. They also arrived too late. Trip was planned to begin at 4:45 and they only picked me up at 6pm.
Lunch wasn't lunch ..but a miserable sandwich.Read full review