By: Nellie Holloway Mixon | Mon May 27, 2019 at 02.58 AM
Short trip but packed with activities.We were on the go every day. The tours we good. Sorry to we got to first hotel kind of late. Also we left early every morning. Yes could sleep on the bus.
Kingston thousand island cruise was very relaxing, french dinner was yummy, museum visits were informative & educational, driver jimmy was nice and our tourist guide Joyce was well prepared/organized and did her job well.
I just want to i..nform you that the first night May 18, 2019 the Auberge Royal Versailles hotel at Montreal,
was not good enough, the coffee maker was not working, no microwave and the bed had so much bedbugs. My 11year old son after taking shower slept right away but not yet 1 hour he was complaining of itchy feet and he had rashes all over his arms and feet.
He was sneezing terribly,
that's why we hardly slept at that hotel. I mentioned to our tourist guide regarding the dusty beddings.Read full review
By: susan Randfield | Sat May 25, 2019 at 01.46 AM
It was a great tour we saw lots but I think we lost some things in translation as the 2nd language was mandarin and although the tour guide was good we really didn’t enjoy listening to the other language explanations
By: RICARDO CASTILLO | Fri May 24, 2019 at 11.14 PM
Excellent tour, from the reservation process to completing the tour. I just have to point out that it is necessary to be notified in advance if there is any activity that can not be done, since we arrived at the American side of the waterfa..lls and we could not use the boat for administrative matters, which do not correspond with the agency, however I think they should have informed us in advance. For everything else I must thank them for the responsibility they were with us in everything else. Highly recommended.Read full review
Tour was managed excellently. Joyce and Jimmy were very helpful and they made us feel like home very caring. I loved the hospitality of Joyce, 5 stars for her. Please properly justify her efforts she is best. Thanks
Easy to book and upgrade at late notice to the helicopter ride. Pickup, transfers and flights seamless. This tour is fabulous when you get to see and do everything you pay for. The tour guide is very quick to say "no time for that". We foun..d this unacceptable and had to insist that we do the boat and helicopter ride that we paid for. His translation from Spanish/Italian to English caused confusion at times. There is very little commentary on the tour regarding history of the area etc. If he spent less time fluffing around wasting time, there is time enough during the trip to do everything twice over. Would recommend the guide reads this feedback and improve, he may get more tips without having to push for one.Read full review
First of all I had no idea what time and who was picking me up and what hotel I was staying at until day off or night before- tips were mandatory and counted- I had no idea where tour was going each day until that morning- tour was carried ..out in Chinese and English and one of the guides spoke predominantly Chinese and told us if we need explanation to just ask! Vincent and James were awesome and very kind and funny- the stops for lunch should have been at places we could walk or try new things as we waited a long time for group that bought lunch - Columbia icefields trip to glaciers should be stopped! The bus was delayed so we waited for over an hour! We were at one attraction for 4.5 hours! This was a waste of time- I felt the tour was not to explore but to take picturesRead full review