The tour was excellent the tour guides were courteous and conducted professionally. The reservation of front seats in the tour bus for certain preferential customers should be transparent to avoid commotion in the bus.
I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
Miss information on the train booking. Promised sleeper three times but it was not true! Accommodation on the train poor. The Banff hotel was not cleaned each day as requested with specific notes ., food was good. Some of the stops were no..t long enough to do the walks planned. Use the wash room or do the walk but not both.
Driver/guide in the van were excellent days.Read full review
My wife and I really enjoyed the trip. The majority of guests were Chinese (overall 18 participants that day), but our tour guide Gordon nicely managed to tell everything in Mandarine and in English. The trip was quite cheap compared to oth..er offers on can find, but it was still very pleasant. The tour bus was comfortable and not too big. The Icefield trip (which can be booked additionally) was quite interesting and a nice experience to have! I would recommend to book the optional Columboa Icefield Day with the Skywalk - otherwise the final part of the trip is just spending time at the tourist center (in Jasper Park), which I imagine is not very interesting for the 3.5 hours the stop will be there! On the way to the Jasper Park, there are multiple stops with very nice views, where everyone has about 15 to 20 minutes to take pictures and enjoy the atmosphere. Jasper Park is definitely worth seeing!Read full review
By: Patricia O'Callaghan | Tue Jul 30, 2019 at 04.41 AM
The first tour of Calgary city was just a tour of the library and a music museum so for me it was not a tour of Calgary. The tour operator was great. It would have been better to know the intinary in advance to make a decision to go or not ..or at least to be able to be dropped of in Calgary then meet back in 3 hrs. Where my accommodation was in Calgary it meant a lot of early days and late nights I felt I was on the. Coach longer than I,was off it. Reticulous when every one else stayed where the tour was I then had a 2hr drive back to the hotel which was no where near any where you could go to eat.The hotel I was in at Banf was an inn not a hotel and it was old fashioned and tired and the breakfast room was not attached to,the inn also there was no lift. I just couldn't get up,the stairs with my case I had to ask for a room change on the ground floor which they could not do. It was resolved by them taking my case to my room and in the morning bringing it back down. Other than the tour of Calgary the rest of the tour content was good.Read full review