I'm so glad I booked this excursion way back in February when I first knew I'd be going to Zurich on business in May. I booked it because it was near Zurich, so perfect for a weekend trip, and it had something for me (spa experience), somet..hing for my husband (mountain hiking) and something we both love (cruise), and we could explore both Mt. Rigi and Lucerne, and everything was laid out for us -- it was a no-brainer! It sounded too good to be true, and I had not heard of Viator, so I was a little leary. BUT this tour really delivered! My favorite part was staying at the Mt. Rigi Kaltbad Mineral Baths and Spa. It just so happened to be raining the Saturday we arrived, which was the perfect excuse to just stay inside and enjoy the hotel and spa experience. We spent a few hours floating around in the spa, which offers spectacular mountain views, and a variety of options of heated pools and saunas. (Massages were pretty much booked up ahead of time, so if that's important to you then book ahead.) There is an outdoor heated pool that we really enjoyed, with the crisp mountain air and views, yet the water was heated. Luxurious! After the spa, we got cleaned up and spent a couple of hours in the bar -- again, with floor to ceiling windows, just soaking up the view, which is ever-changing because you are actually high enough to be in the clouds! It was very romantic and cozy. Then we went to dinner, and the service was very friendly. I'm not a foodie, but the food was also very good. And great that it was already included in the package, as well as breakfast the next morning. We had a seat by the floor to ceiling windows for breakfast and it was just glorious. It was sunny the second day, so that's when we enjoyed Mt. Rigi. My husband got up early and hiked it up and down for exercise, and then came back and had breakfast with me, and we took the train up the mountain. We checked out of the hotel at 11am and placed our bags in the storage room. (Reviews are correct, that the luggage room is not secured, but it just seems everyone trusts everyone there, and we were not missing anything afterward.) Mt. Rigi was a lovely experience. We walked around up there for an hour or so, before taking the train back down to the hotel. The train and gondola stations are right at the hotel, so very convenient. We collected our bags and took the gondola down to the where we got the boat to Lucerne. It's about a 10 minute walk to the boat, and not so easy with luggage. (We had more luggage because this was part of a longer vacation and we were between hotels.) My husband got cranky at this point, which was the only time. The boat ride was very serene, and my husband calmed down after awhile. We checked our bags into the Lucerne train station lockers and then explored Lucerne. (Fortunately, my husband knew this service was available from previous experience.) We had a couple of hours to walk around, and then located the bus according the directions we were given. The bus was on time, and the ride was pleasant. I read some reviews that this tour was not "guided" enough -- just with directions laid out ahead of time. For us, it was perfect, as we don't like to be part of a big group tour at all times -- we just like having a package put together for us. However, for first time travelers to Europe, they might need more guidance. Anyway, we LOVED our experience. It almost felt like a honeymoon, even though we are married 17 years, and were not looking for a honeymoon experience. We definitely recommend!Read full review
Mano is a great tour leader. He knows everything and have good sense of humor. Marian our driver is wonderful. Two of them made our coach tour lovely and efficient. We have been able to cover most of the tourist check in destination within ..short period of time. It s a great journey with all reasonable timing and arrangement. I had wonderful moments with the rest of the group.Read full review
By: Margartet Cackowski | Fri Sep 06, 2019 at 04.39 AM
Tour guides were useless. They explained NOTHING! We were dropped off at locations and had complete free time without any direction or information. Also, the bus driver would never have the bus cool.
Excellent tour allowing us to visit many places within a limited period of time, in the meantime, tour guide gave breaks which made the tour comfortable. We were lucky to have Sabathtian for the E glish speaking group as a tour guide/leade..r during the last 7 days, while the tour guide in Paris, Mickey, during the first 2 days, was not interested in the job. She just took us from one place to the other without even giving any description or explanation before reaching the place or when we reached it. Sabathtian can be accompanied by guides/leaders like Mickey and Viet (for the Vietnamese group) for on the job training. Actually, the unprofessional behaviour of Viet was noticeably modified when he accompanied Sabathtian, during the last 7 day.
However, the tour was very good and I recommend it.Read full review
**Meals, Admission and Sightseeing, Tips and Service Charge Included**
**Breakfasts and Indian dinners**
96%
By: Darshana Patel | Wed Aug 14, 2019 at 11.06 AM
The website advertises 5% discounts on first order. When I booked it also advertised 5% early bird discount and we did not get any of these. So feel like falls promise/gimmick to attract customers. You shouldn’t put this if your are not g..oing to live up to it.
Over all your experience was fantastic.Read full review
Although our visit to the Europe countries was during Summer season, most of the hotel accommodation were without air-conditioning especially when the temperature hit above 40 degrees in Paris. This made our stay uncomfortable and brought ..us an unforgettable bad memory.Read full review
By: Phizer Dusabuwera | Mon Aug 12, 2019 at 06.39 AM
Left in Paris yet I was at the pick up location as indicated by tours4fun. Had to take a taxi to catch the bus on its first stop, 220Euros paid for a reported fault entirely on tours4fun. All other passengers who booked from other agents ha..d a different pick up location details:Place d'Italie in front of Mac Donald. This was not the case for me. When reported to the support they just gave me confusing information to cover themselves, like they advise their customers to arrive 10minutes earlier, yet it is not mention anywhere. Was very frustrated, it killed my week. Tours4stressRead full review
Overall it was a great tour! Lex was a great tour guide! Extremely knowledgeable and openly shared a lot of information with us.
The trip was the most economical way for our family of 7 to see eastern Europe. By then end, everyone was ha..ppy with the trip and learned the places they want to see again and which places they had seen enough of.
The biggest issue i had was, when we went to several of the cities we were simply dropped off in the middle of a shopping center/plaza and told to meet the bus in 2-3 hours. To me, it would have been better drive us around the city, show us the major attractions, have a photo stop or 2, and then give us 60 -90mins of free time for shopping and food.
Some the hotels lacked what i would consider essentials, like a hot water kettle, coffee cups etc. Additionally, most of the hotels were well outside the city center and had only fast food diner dinner options nearby.
None of these things were trip breakers for us, we made do and adjusted as needed.Read full review
1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review