**Airport Pick-up in Madrid | Breakfasts and Admission Included**
40%
By: Anonymous | Fri May 25, 2018 at 07.09 AM
The price was good but the local tour organization was poor. The first tour guide in Madrid was not attentive to the large group of over 60 people. He did not tell us what time or where to meet. The tour was splinted the second leg with a m..uch better tour guide, she pay Stanton of our needs and announced the schedule well ahead of time.Read full review
The communication at this company was terrrible. After we initially purchased our tickets, we received absolutely no more notification of what to do or where to meet. Not a week before our trip, or even the day of. When we didn’t find any..one who was supposed to be picking us up at the airport on time, we called the emergency number and a lady with a strong Chinese accent picked up on the other end but she didn’t understand me, I couldn’t understand her, and so she hung up on me after saying she didn’t know how to help me.
After receiving a strange call from a California number from a man with a strong Asian accent I couldn’t confidently understand, we were approached and hauled off to a bus that brought us to a hotel where we waited for 3 hours standing around before starting our trip.
On day 1, we did not see anything besides our hotel. Despite it appearing that we would start touring then and despite that we still had to pay a $9 service fee. On day 2, our itenerary stated we would see Lake Powell. We didn't even stop. For the Bryce National Canyon stop, we drove 5 hours from where we were (not including the lengthy bathroom stops because you can’t use the bathrooms on the bus) to make ONE stop at Bryce Canyon for LESS than 40 minutes.
We spent more time at Chinese buffets than at Bryce Canyon, Grand Teton, and Zion National Park combined! We went out of our way to get to some of these Chinese buffets, which resulted in more time waiting around on the bus, because the tour guide would get to eat free for bringing in a bus full of people.
Besides spending more time eating than at the actual destinations, we spent just as much time at bathrooms along the way. There is a bathroom on the tour bus but if it’s used it will make the entire bus smell like sewage. You would stop for a bathroom every 2 or 2 and 1/2 hours and EVERY female on the bus used the bathroom EVERY time so there would always be extensively long wait times for that reason. Our tour guide would specify a time to be back by the bus at and most travelers did not abide by that (and faced no consequences) and we waited for longer than expected or also, we sometimes had to wait because there were still people in line for the bathrooms since lines were so long.
Also, it may be important to note this specific tour was much more focused on Asian customers than American. My boyfriend and I were the ONLY non Asian people on the bus. There’s nothing wrong with that although, it did make us feel uncomfortable with some of the looks and reactions we got and we also felt left out when our tour guide would speak more in Chinese than English and failed to ensure we also knew what was going on. His English was not the most clear and there were multiple occasions we didn’t understand what we were supposed to be doing or what the money we were giving him was for.
Overall, if you’re looking to see a bunch of places for a very short amount of time, you don’t care about being in a bus for half the day, everyday, you love Chinese buffets, and you prefer your vacations to be a little more sketchy, this is a perfect trip for you. If not, I would suggest you look elsewhere for tour companies or even just pick a few destinations, spend however much time you want there, and be able to actually take in all the destinations for what they’re worth. Good luck.Read full review
Nice tour to cover all major attractions in a short time span.
Just be aware that even though the basic cost is low, be prepared to spend $ 80-100 for entry fees etc.
Special shout out to tour guide Rebecca took extra effort to ensu..re comfortable and joyful time for everyone. She actively shared many interesting facts about places in both English and Chinese languages. Rebecca also politely and skillfully handeled all passengers concerns.
Bus quality can be improved. But I guess you can't ask for more in the amount you pay.Read full review
Zoe was a very nice, helpful, and overwhelmingly friendly tour guide. She shared a lot of interesting information about the different places that even the local-destination tour guide did not mention. I felt really welcomed and happy duri..ng this though short but absolutely wonderful tour!Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
20%
By: Link Huang | Wed May 16, 2018 at 11.17 PM
Our $350 tour package was really bad. I've never had a tour experience where they drop us off in the city center for lunch and had to get my own taxi to get back to the hotel. The tour guide was also very ignorant, everything she said was..... "this cathedral is very nice, i recommend you to check it out." Then i read it on wikipedia, it was rich in history and have important significance in history.Read full review
By: Marino Fernandez | Tue May 15, 2018 at 01.52 AM
First time in Spain but this tour introduced us to the diversity of cultures of this country; to the sights and sounds of the city and the beautiful places, parks and shops.
Kudos to Mr. Pedro Santos (our tour guide) he definitely knew e..verything. ..Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
100% The tour guide is excellent!
By: Anonymous | Mon Feb 26, 2018 at 11.10 PM
During our February tour in Madrid and Barcelona, we had Manu as our guide. He did a superb job in looking after all of us in the "family" group from start to end. Very often, he went beyond his call of duty to make sure each question wa..s well answered and all travelling needs were fully met. His good humor and charming cheers enlightened everyone throughout the entire trip. We consider it so lucky for those who continued with Manu travelling on to Paris.
We have already recommend the Trous4fun to our friends, excellent tour guide and fun packed itinerary.
Keep it up Manu!Read full review
The cost: at first it seems to be cheap knowing its only $108/pax + $10/day for the tour guide fee. The tour guide is not guiding the tour. He’s guiding the people to be in their seat and make sure everyone is on board. He sets time of bo..arding and got mad at other nationalities for being 4 minutes late, but didnt say nothing to those chinese people being 25 minutes late. He doesnt reimburse our money for the unised service. We decided to pay for the extra $102 for harvard & yale tour,boston harbor cruise and the lobster dinner during the 1st day. The next day it was raining so I asked him if we can just cancel the harbor cruise, he said he cant reimburse coz he already bought the tickets for the cruise. But that was the time we didnt even get to the port yet. Overall, im unhappy with the service. We dont mind paying if we had a great time. We didnt get what we paid for.Read full review
My Family and I had very good time. I enjoyed the Duck Tour the World War II Style in Boston because was incredible seeing fast mobile traveling in land and on the water