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3-Day Canada East Coast Tour from New York: Niagara Falls, Toronto and Thousand Islands

60% You get what you pay for

By: Linda Vincent | Mon May 13, 2013 at 01.53 PM

This trip is obviously a budget tour, the old saying is you get what you pay for. Be prepared that if you do not want to do all the attractions you will be sitting around and waiting a lot of the time. If you do participate in everything th..ere is a cost of $210 per person plus your $24 per person service fee. The bus was basic and the seats quite uncomfortable and the tour is definitely packaged towards the Chinese guests with dinner both nights organised at Chinese restaurants and on the night the only other food option close by was Indian. We stopped for 1 hour for dinner 20 minutes from our motel when there were a large variety of different eating options near the motel. The first two days we were sitting at the front of the bus and there was plenty of leg room but the third day the tour guide reallocated seating and we were relocated to the back of the bus where there was no leg room at all (and I have short legs. The driver advised us that they had put the seats at the back of the bus closer so they could fit another row of seating in. There was also a vibration in the back of the bus that my husband described as either being a tyre out of round or a tyre out of balance. This vibration got worse the faster we went. On the way home after a delay at US immigration as one of the passengers was refused entry back into the US we finally set off on our way. After about 5 minutes the window directly behind me (on the rear LHS of the bus near the toilet) blew open and my son was able to get it closed but the noise of the wind whistling through the gap and the cold air was terrible. About 10 minutes later the rear window at the right hand side of the bus started to open. My husband tried to stop it but the handle was at the back of the window and it blew opened, this then caused the window behind me to open again. We told the driver to stop but he just kept driving, not only did he keep driving but he did not slow down. A few seconds later they got the window on the Right Hand Side closed but the window on the Left hand side blew totally off, even after this happened and the tour guide went down to the front of the bus and again told the driver to stop he continued driving for several kilometres before he pulled over. After he inspected the bus he advised us he would have to drive to the next food stop (20 minutes away) and he would find something to tape it off to get us home because if we had to wait for another bus it would take 7 hours for it to get there. It was freezing cold at the back of the bus with the window missing and I feel the attitude of the bus driver was disgusting, it does not matter where you are driving if there is an emergency which there obviously was, you can stop for a short time. Had he done that then the window would probably not have blown off. Linda Read full review

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